Privacy Policy

How will my data be used by Save the Children?

Save the Children UK is committed to protecting your personal data. Respect for your privacy is central to the commitments we have made as part of our Supporter Promise. Please read this information carefully to understand how we collect, use and store your personal data.

Who are we?

We are Save the Children Fund, a registered company limited by guarantee (Company No. 178159) Registered Charity No. 213890 (England & Wales) and SC039570 (Scotland).

What data do we collect from you?

When you sign up and join our Good Goods website as a seller, the information we collect from you is as follows:

When you purchase a product from our Good Goods website, the information we collect from you is as follows:

We may also collect and process information about your interactions with us, including details about our contacts with you through email, SMS, post, on the phone or in person (i.e., the date, time, and method of contact), details about donations you make to us, and any other support you provide to us.

How do we use this data?

We may use the data we collect from you:

We will send you communications about our other work and fundraising appeals if you have opted in to receive these.

How do we store your data?

We will store your data on our Save the Children UK database as well as on our Good Goods website.

If you decide to close your Good goods shop your information will be kept for Good Goods campaign purposes for 6 months, and then remain on our database until deleted in line with our retention policies. You can close your Good Goods shop by emailing us at supportercare@savethechildren.org.uk.

Why are we allowed to process your data?

Our processing of your data is allowed by data protection laws based on one or more lawful grounds. These are:

Your rights

Under UK data protection law, you have certain rights over personal information that we hold about you. These rights are summarised in our privacy policy (https://www.savethechildren.org.uk/misc/privacy-cookie-policy).

If you have any questions or concerns regarding our Privacy Policy or our processing of your personal information, please contact our Data Protection Officer or our Supporter Care team.

The Data Protection Officer
Save the Children
1 St John's Lane
London
EC1M 4AR

Email: dataprotection@savethechildren.org.uk

Or contact our Supporter Care team by email at supportercare@savethechildren.org.uk, or by telephone at 020 7012 6400 (or 00 44 20 7012 6400 if you are calling from outside the UK).

If you have opted in to receive communications about our other work and fundraising appeals you can change your preferences at any time by contacting us through our Supporter Care team by email at supportercare@savethechildren.org.uk, or by telephone at 020 7012 6400 (or 00 44 20 7012 6400 if you are calling from outside the UK), or by writing to us at:

Supporter Care
Save the Children
1 St John's Lane
London
EC1M 4AR